Warning-Circle-Light--Streamline-Phosphor
Due to online system upgrades, community members will not be able to submit applications or make any payments via our website from 7PM AEST Friday 20 February until 7AM Monday 23 February. We apologise for the inconvenience.
Warning-Circle-Light--Streamline-Phosphor
To keep up-to-date with the latest weather information, please visit the VicEmergency website.
Visit
  • Rates
    Pay your rates, request a copy, supplementary notices, payment plans
  • Family and community services
    Kindergartens, MCH, child care, youth, aged, community and disability services, family safety
  • Parking, roads and footpaths
    Maintenance schedule, drains and nature strips, school crossings, fines, permits, report an issue
  • Property and planning
    Advice, building and planning permits, Local Laws, major projects
  • Waste and environment
    Order bins, hard waste collections, report littering, fire and smoke, septic tanks
  • Arts, sports and facilities for hire
    Major attractions and annual events, parks and reserves, libraries, venues to hire
  • For business
    Registration and permits, business types, footpath and street trading, advice and support
  • City and Council
    Fines and infringements, Casey's history, Local Laws, councillors, meetings, ward structure, annual report

Unreasonable Complainant Conduct Policy

Purpose and Intent

This policy defines unreasonable complainant conduct (UCC) and also guides Council’s management of unreasonable complainant conduct. Council’s goal in implementing this policy is to minimise the potential adverse impacts of unreasonable complainant behaviour by responding to UCC in a reasonable and proportionate manner.