There are several ways to pay your rates, depending on your budget preference. You can find the amounts owing, due dates and payment options on your rates notice, which you can expect to receive by the end of August each year.
Flexible payments using Payble
Sign up for Payble to pay your rates quickly and easily online with a payment schedule that suits you.
Why choose Payble
- Make secure payments easily from a bank account, debit or credit card.
- Free for all residents to use.
- Make one-off payments, pay in full, or set up a weekly, fortnightly, or monthly payment schedule.
- Receive reminders for upcoming and overdue payments.
- Modify your payment schedule at any time.
Visit the Payble website and enter your Property ID, which is on your rates notice.
You can also make a payment by scanning the QR code on your rates notice with your phone and following the prompts. For assistance, view our Frequently Asked Questions.
For more information about flexible payments, visit the Payble Support Portal or watch this short video.
Pay your rates in 4 instalments
To pay by quarterly instalments, you must pay your 1st instalment by 30 September 2025. If you miss your first instalment, you will need to pay your rates in full by 16 February 2026 or set up flexible payments using Payble.
| 1st instalment | Due by 30 September 2025 |
| 2nd instalment | Due by 1 December 2025 |
| 3rd instalment | Due by 2 March 2026 |
| 4th instalment | Due by 1 June 2026 |
Missed instalment payments
- If you miss a payment, please make it as soon as possible to avoid incurring interest charges.
- If you miss your first instalment, you will need to pay your rates in full by 16 February 2026 or set up flexible payments using Payble.
- To help minimise interest charges, please make any missed payments as soon as possible. Any unpaid amounts, along with any accrued interest, will be added to your next instalment.
- Our Rate Payment and Financial Hardship Policy for residents having difficulty paying their rates provide the option to apply for an extension or rates payment plan.
Pay your rates in full
Payment is due by 16 February 2026 if you wish to pay your 2025/26 rates in full.
Other payment methods
Phone
Pay via SecurePay or by phone using a Visa or Mastercard. You will need the reference number from your rates notice (next to the BPAY logo on your rates notice).
Call 1300 665 200 (24 hours a day).
BPAY
- Log onto your online banking site
- Enter the biller code and reference number (next to the BPAY logo on your rates notice)
- Enter the amount due
Post office
To pay your rates notice via Australia Post by:
- Take your rates notice and payment to any post office.
- Online via the Post Billpay website
- Download the Australia Post App on your phone or tablet
- Call 13 18 16
In person
You can pay in person at one of our customer service centres. We accept:
- Cash
- Cheque
- Money order
- EFTPOS (no extra cash available)
Mail
Post a cheque (cash is only accepted in person) of your instalment or full payment to:
City of Casey, PO Box 5034, Hallam 3803
Please allow enough time for delivery to avoid any penalty for late payment.
Changes to the Direct Debit (9 instalments) option
City of Casey has recently introduced a new, more flexible payment platform called Payble for the payment of rates.
As part of this change, the 9 monthly direct debit payment option will no longer be available for the payment of rates from 1 July 2026.
If you were previously paying your rates through a 9 monthly direct debit arrangement, your direct debit payments will end after your final scheduled payment in May 2026. Customers impacted by this change will be advised in writing.
You can still choose to pay your rates on a monthly basis by switching to Payble. Payble offers flexible payment options, allowing you to pay weekly, fortnightly or monthly, using your bank account or debit or credit card.
To set up a Payble payment plan, simply scan the QR code on your next Annual Rates Notice or visit pay.casey.vic.gov.au.
- Update bank details or cancel a direct debit arrangement
City of Casey can no longer facilitate changes or updates to bank account details for existing direct debit arrangements.
If your bank account details are no longer correct, you will need to request that your direct debit arrangement be cancelled.
Once cancelled, you have the following options to pay your rates:
- Sign up to Payble, which allows you to split your remaining balance into flexible payments, including monthly payments up to 30 June, using your bank account or debit or credit card.
You can set this up by visiting pay.casey.vic.gov.au. If you sign up to Payble, we will automatically cancel your direct debit. - Pay the full outstanding balance using one of the other payment methods listed on your rates notice.
To cancel your direct debit arrangement, please get in touch with us.
- Sign up to Payble, which allows you to split your remaining balance into flexible payments, including monthly payments up to 30 June, using your bank account or debit or credit card.