Rates notices are sent out to residents in August each year. You should only request a copy if you haven't received it by the end of August.
You can also access copies of your rates if you are registered for BPAY View.
The following can receive a copy of rates information:
- The property owner
- A representative of a company-owned property
- A tenant responsible for paying the rates of a commercial property
- A property manager or other authorised third party
Request rates information
We only return copies of rate information to our contact details on record. Update your details if your name, residential or postal address has changed.
If you are requesting information on behalf of the property owner, the owner must first complete the Third-party authorisation form before rates information can be mailed to you. Applications are processed within five working days.
Use this form to request copies of:
- Original Rates notice - including previous years
- Balance owing on the current rates notice
- Supplementary rates notice or
- Information required for a solar rebate
Requests will be processed within 10 working days.
We only provide rates information for the period the property belonged to the owner.
Request a copy of rates notice