Community | City of Casey

Council elections will take place on Saturday, 26 October. We will be entering the pre-election period, known as the Caretaker Period, from Tuesday, 17 September.

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Expand menu Collapse menu About Casey
- Explore Casey
- Expand menu Collapse menu History of Casey
  - History of Casey
  - History of our ward names
- Our community and location
- Expand menu Collapse menu Aboriginal and Torres Strait Islander Communities in Casey
- Casey Catch Up
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- Expand menu Collapse menu Living Lab
- Casey Conversations
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- Information on Council's administrators
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- Attend a citizenship ceremony
- Business awards
- Expand menu Collapse menu Lindsay King arts awards
  - Previous Lindsay King arts award winners
- Casey Community Awards 2024
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- View open tenders
- Improve your grant writing skills
- Expand menu Collapse menu Environmental grants
  - Casey Heritage Restoration Fund
  - Improving our environment
- Expand menu Collapse menu Grants for the community
- Smart City Activations
- Expand menu Collapse menu Living Lab grants
- Tell us how your grant was used
- Sign up to the Grants Update e-newsletter
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- Apply for an extension of time or to start a payment plan
- Expand menu Collapse menu Request to review a fine (infringement notice)
  - Family violence infringement review
Find a Justice of the Peace
Expand menu Collapse menu Policies and strategies

Policy

Title	Summary
Active Recreation Reserve Allocation and Fair Access Policy
Casey Community Local Law 2018	This Local Law is known as the City of Casey Community Local Law 2018 – effective 1 January 2018.
Child Safe Policy	Council has implemented a range of policies, procedures and initiatives to keep children safe and prevent abuse.
City of Casey Hoarding & Squalor Protocol	Protocol to help deal with hoarding and squalor issues.
Community Engagement Policy	The purpose of this policy is to outline Council’s commitment to engaging with the City of Casey’s diverse communities.
Community Gardens Policy
Complaints Handling Policy	As a customer-focused organisation, Council is committed to providing a fair and consistent process for managing complaints. The Complaint Handling Policy provides information on what customers can expect when making a complaint to Council. This policy will: • define what is considered a complaint • clarify roles and responsibilities of Council officers • ensure Council officers manage complaints fairly and objectively • establish timeframes for resolving complaints • identify key performance indicators for Council officers to report on • outline how complaints will be captured and reported • provide an open and transparent complaint handling process • ensure complaint outcomes inform continuous improvement activities • improve customers’ experiences in relation to complaint handling
Grants Policy	This Policy provides direction for the administration of Council’s Grants and Contributions Program
Innovation Action Reconciliation Plan	Our vision for reconciliation is deeply rooted in recognising and celebrating the rich cultures of Aboriginal and Torres Strait Islander communities.
Neighbourhood Houses and Community Learning Centres Policy	This policy details the support and funding available to enhance services at Neighbourhood Houses and Community Learning Centres.
Priority of Access Policy	The Community Facilities Access Principles define Council’s position and provide a consistent approach to the provision and management of the diverse range of community facilities that are owned and managed by Council and are available for hire,

Strategy

Title	Summary
Customer Experience Strategy	The purpose of this document is to inform you, our customers, about how the teams and individuals across Council are going to work to deliver effective experiences for residents, businesses and our communities
Health and Wellbeing Strategy 2021-25
Living and Ageing Well Action Plan 2023-25	Council proactively supports people to stay healthy and thrive as they age by celebrating their differences, and promoting safety, inclusion and respect; and enabling them to remain healthy, safe and connected.
Sport and Physical Activity Strategy 2021-2025	Casey is home to several state-of-the art sporting and recreation facilities and is on track to meet the needs of Casey’s rapidly growing community for sports stadiums, recreation reserves, cycling paths, and other important infrastructure.
Sport Cycling Strategy	Council adopted its Leisure Facilities and Development Plan (LFDP) in 2009 to guide the provision of sporting infrastructure in Casey. The LFDP considered and recommended the development of a BMX track however it was not within the scope of the LFDP to consider the other sport cycling disciplines. The Casey Sport Cycling Strategy will provide Council with a strategic direction to guide its infrastructure provision and hosting of sport cycling events across the following five sport disciplines: BMX racing Mountain bike racing Road racing Track cycling Triathlon
Sports Development Plan	To  provide  strategic  direction  for  the  future  provision  of sport facilities and sports development  (programs  and  services)  throughout  Casey.

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