We are currently experiencing delays affecting bin deliveries, repairs, and replacements. Our teams are working urgently to get these services back on schedule. Your patience and understanding are appreciated.

Rates

Pay your rates, request a copy, supplementary notices, payment plans
Family and community

Kindergartens, child care, youth, aged, community and disability services, family safety
Parking and roads

Maintenance schedule, drains and nature strips, school crossings, fines, permits, report an issue
Property and planning

Advice, building and planning permits, Local Laws, major projects

Waste and environment

Order bins, hard waste collections, report littering, fire and smoke, septic tanks
Arts, sports and facilities for hire

Major attractions and annual events, parks and reserves, libraries, venues to hire
For business

Advice for start-ups and existing businesses, permits, footpath and street trading
City and Council

Casey history, councillors, meetings, ward structure, pay a fine, annual report

Pets and animals

Pet registration, animal fine, lost and found, wildlife rescue, report an animal issue
Events Calendar

Upcoming events, festivals, clubs, exhibitions and events for kids
Latest news
Careers
Contact us

Make a complaint about a septic system

To help us investigate your complaint, please let us know:

whether you have spoken to your neighbour about the problem
if there is waste leaking from the property onto the roadside or your property
if there are there are any smells or odours
where the leak is coming from and where it is going
how long the issue has been occurring.

How to make a complaint

You can contact Council:

by phone on 9705 5200
by email at caseycc@casey.vic.gov.au

What happens next

We will investigate any complaint within 5 business days.
We will inform you of the outcome of our investigation.

Have you found the information you were looking for?

Yes