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We are currently experiencing technical issues that are impacting some of our services. Unfortunately, our call centre will be temporarily down.
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Important service update: our call centre is currently down

Published 13 Feb 2026
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We are currently experiencing technical issues that are impacting some of our services.

Our Customer Service Centres located at Bunjil Place and Cranbourne Park Shopping Centre are open if you need to discuss a matter with a member of our Customer Service Team .

We apologise for any inconvenience, we are working on returning to business as usual as soon as possible.